My wife had to go to a wedding in the afternoon and discovered there was a stain in the dress around 12:30pm. this was a Friday when most cleaners shut down their machines. I called around but the only place that could take us was TLC... I rushed it over there and they had it done in about 1.5 hours after I dropped it off! It was clean and perfect. My wife, who was previously freaking out... was now happy. They saved the day! :)